Branch

For modern visionaries who refuse
to compromise, we consistently deliver
both substance and style.

FAQ

  • How do I know if Branch is the right fit for me?
    Branch is ideal for businesses ready to make a serious investment in their brand and stand out in their industry. We work best with clients who value strategic thinking and aren’t looking for quick fixes or templated solutions. If you’re seeking a deeply personalized approach that honors your unique story and vision, we’re a great match.
  • Do you offer just logo design?
    We offer full brand systems only. A logo is just one piece of your brand puzzle. If standing out from your competitors and creating a sense of focus and clarity is your goal, then you’re going to need more than just a logo to create a long-lasting impact. Our comprehensive approach ensures every element works together cohesively, creating a brand experience that truly resonates with your audience.
  • What are your payment options?
    We make payment plans as simple and manageable as possible. Single-service projects are broken into 2 installments, while multi-package bookings are divided into 3-4 payments spread throughout the projected timeline, depending on scope.
  • Can I add services later if I need more?
    Yes. Many clients start with brand strategy and identity, then return for web design and additional services as their business evolves. We value long-term partnerships and have been working with some of our clients for over a decade.
  • What are the usual project timelines?
    Timelines vary depending on the scope of your project. On average, Visual Strategy takes 2 weeks to complete. Brand Strategy and Brand Identity each take 4-6 weeks from start to finish. Websites average 12 weeks from start to launch. Our streamlined onboarding process including pre-work completed before we begin means we move quickly without sacrificing depth.
  • What web platforms do you design for, and are development costs included?
    We design for WordPress, Squarespace and Shopify. We have long-term, trusted development partners for each platform and development is quoted separately. Cost varies based on the platform, complexity and scope of the design.
  • I only need a website. Can I book that without a brand package?
    Website design at Branch requires completed Visual Strategy or Brand Strategy, along with Brand Identity work first. This is not a gatekeeping policy; it’s how we protect your investment. A custom website built on a weak or misaligned brand foundation will underperform regardless of how beautiful the design is.
  • What if I am not sure I am ready for a full project?
    Inquire about booking a Strategic Vision Call. It is $495 for 90 minutes one-on-one with Shauna, and if you move forward with a project within 60 days, that fee is credited toward your investment in full. It is the lowest-pressure way to get clear on what you actually need while gaining valuable insights into your business.